Chris Jonot
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Activity overview
Latest activity by Chris Jonot-
Chris Jonot created an article,
Can you pay me compensation for my business' lost work hours due to a network outage?
Firstly, we would like to apologise for any impact this outage has had on your business. Your contract for service is with your internet or IT provider so you need to discuss any claim for compensa...
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Chris Jonot created an article,
Is there an outage on the network?
We'll post an alert on our website and on our Help Center site as soon as we experience an outage on our fibre network. Please check HERE If you believe there's an outage that we're not aware of,...
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Chris Jonot created an article,
Why is my connection so slow?
There are a range of factors that can affect fibre broadband performance. They can be related to the network connections and/or the environment in your home. If you believe there is an issue with t...